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| Return Policy |
- Please save the invoice received with your package, as this is your receipt. Gbangers must receive the return / exchange within 30 days of purchase.
- CLEARANCE MERCHANDISE CANNOT BE RETURNED / EXCHANGED. ALL SALES ARE FINAL ON CLEARANCE MERCHANDISE.
- If an exchange is needed you will be charged for the new order and then credited upon Gbangers receiving the original merchandise back.
- Original shipping cost is not reimbursed on returns / exchanges.
- Items that have been worn, used, laundered or altered in any way cannot be accepted for return.
- Gbangers will gladly exchange merchandise that is defective or damaged in shipment.
- Gbangers will accept merchandise to be returned for credit, provided it meets the above-mentioned guidelines. You will not be credited for shipping charges paid on the original order.
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If you live in the continental United States, simply visit our customer service page to contact us, or call us at 1-800-830-8911 and have the answers to the following questions.
1. Is this going to be a return or an exchange?
2. What item number(s) and item(s) are you going to be sending back?
3. What is the reason you're sending the items back?
4. What is the first and last name the order is listed under?
5. If this is an exchange, what are the replacement item number(s), item(s) and size(s)?
You must call or E-mail us BEFORE sending your product back to get a Return Authorization number. A Return UPS Label will then be issued and E-mailed to you. Returns that are not accompanied by a Return Authorization number will be sent back to the customer. Returns and exchanges take approximately 2-4 weeks for processing. We appreciate your patience.
If you live outside the continental United States, we are sorry but we will not be able to provide you with a return label, or reimburse you for return postage costs. You may return the item(s) using any method available. However, we do recommend using a method that can be tracked to avoid lost merchandise. Additionally, if you do live outside the continental United States, there may be additional fees charged by the Customs offices in your country, once the product has been exchanged and re-shipped to you. Gbangers will not assume responsibility for these fees, nor can we reimburse you for any fees incurred.
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